Frequently Asked Questions
Everything you need to know about shopping Jessica Simpson collections.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items within 30 days of purchase. Items must have all original tags attached and be in their original packaging.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size in Jessica Simpson footwear?
Most of our footwear runs true to size. We recommend checking our detailed Size Guide located on each product page for specific measurements and fit tips.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel your order within 30 minutes of placement; after that, we are unable to make changes, but you may return the items once received.